Terms & Conditions
1. Introduction
These Terms and Conditions govern your use of the Love It Together online shop and your purchase of any products from us. By placing an order you agree to these terms.
2. Products and pricing
All products are subject to availability. Prices are shown in the store currency and may change without notice. We reserve the right to correct any pricing errors.
3. Orders and payment
Once you place an order you will receive a confirmation. Payment must be completed before your order is dispatched. We accept the payment methods shown at checkout.
4. Shipping
Delivery times are estimates and may vary by destination. Risk of loss passes to you upon delivery.
5. Intellectual property
All content, logos, artwork and music on this website are owned by Love It Together and may not be used without permission.
6. Limitation of liability
To the fullest extent permitted by law, Love It Together is not liable for any indirect or incidental damages arising from the use of this website or our products.
7. Changes and contact
We may update these terms from time to time. Questions? Contact us at welcome@loveittogether.com.
Refund Policy
1. Returns
We want you to love your purchase. If you are not satisfied, you may return most items within 30 days of delivery for a refund, provided they are unworn, unused and in their original packaging.
2. How to start a return
Contact us at welcome@loveittogether.com with your order number and reason for return. We will send you instructions for returning the item.
3. Refunds
Once we receive and inspect your return, we will notify you of approval. Approved refunds are issued to your original payment method within 5-10 business days. Shipping costs are non-refundable unless the item was faulty.
4. Exchanges
The fastest way to exchange an item is to return the original item and place a new order once your refund is approved.
5. Damaged or defective items
If your item arrives damaged or defective, please contact us within 7 days of delivery with a photo, and we will arrange a replacement or full refund.
6. Non-refundable items
Certain items such as digital downloads and personalised products are non-refundable unless faulty.
7. Contact
For any refund or returns questions, email welcome@loveittogether.com.